You have many tasks on your to-do list, and oil change, battery change lies somewhere on the 6th and 7th priority? As you don’t have the time to visit the garage, stand in a queue, and waste around 2 hours, your car doesn’t get repaired for days and months.
Luckily, people have used their brains (we are one of them) so that the garage can come to your door. And, yes, we are talking about an on-demand car repair services app. So, let’s understand the workflow of an on-demand car repair app.
Workflow of an on-demand car repair app:
The car repair app helps car owners find freelance mechanics or vendors who can fix their cars. With this app, you can get an estimate for your car repairs, schedule the service, and pay for it in a few clicks.
1. Mvm2Go App Login
The login process is pretty easy. Just enter your credentials like your full name, email id, and phone number. And you’re done! You can make the process easier by logging in through a social media account like Facebook, Gmail, and Apple id.
2. Search for the Services
Search for the service you need. The search function is available from the app’s main menu. Once you have found a service, click on it and enter your details to book a repair.
3. Book/Schedule Your Vehicle Repair
Search for the service you need. The search function is available from the app’s main menu. Once you have found a service, click on it and enter your details to book a repair.
After all, you can easily check the availability of the nearby technician that you find suitable for your car repair and book an appointment with them.
4. Service Professional Assigned
We will assign a service professional for your car repair issue based on the expertise required. But don’t you worry. Because we will only send an expert technician to your door to check up on the vehicle, find out the faults and then start working on it.
5. Repairing Stage
Once the repairing process begins, you can keep calm as your car is in safe hands!
6. App Rating & Reviews
Are you feeling happy? Your vehicle is ready to run smoothly on the roads! Also, share your love by giving ratings and reviews of our services on the app.
8 Must-Know Features About The Best Car Repair Application: Mvm2go
Let’s have a look at some of the features that you should look for in an on-demand mechanic app:
1. Transparent pricing system
Transparent pricing is essential for both the customer and the mechanic. The mechanic should not surprise you with unexpected costs at the end of the process, and the customer should know what they are paying for. Open to offer any extra services at any moment. However, there should be an option to buy them online right away.
And you can also get to compare all the local mechanics and their prices. Also, check out the features they offer and pick the most beneficial ones. Make sure your app gives you this freedom and fair pricing list.
2. Separate Panels
A car on-demand service app has three distinctive panels for the admin team, the mechanics, and the customer panel. All of them have different features as per the requirements. Like the customer, the admin panel has rates, service selection, mechanic location tracker, etc. At the same time, the mechanic has service request notifications, service location tracker, service payment option, etc. Let’s know the two panels that are important to you!
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Customer App
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Account Creation/Login Screen
Users have to go through this process just the first time on downloading the app. Add the basic details like user name, phone number, email id, and a referral id (if you have any!).
Additionally, to make this process more secure, we also provide an OTP confirmation option. Once you enter the OTP in the fill-in box, you have completed the account creation process. Now you can explore the features of the app!
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User Dashboard
This is the screen where all other page options are displayed. The four major tabs are Home, Chat, Booking, and Profile.
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Home Screen
Here you can set the current location. It can be your office or home. Furthermore, you can also add multiple addresses and choose which one is your current location whenever booking a service.
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Subscription Plan
Some apps come with subscription plans. Different apps have different subscription plans according to their goals. You can choose the plan you find is enough for your vehicle repair, such as monthly maintenance, yearly maintenance, etc.
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Vendor Selection/Scheduling
The vendor has to be selected. You can book an appointment with the technician whenever you find the apt service vendor available in your area.
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Chatbox
You can contact the technician via in-app messaging. This way, the customer can chat with the mechanics and get updates on the repair. This is a safe way for communication as you don’t have to give your contact details.
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Bookings
You can view all your past bookings and ongoing bookings on this page. All your services are listed; you can click on any one and find full details of that service.
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User Profile
The user information and their account details are all mentioned on this page. If any customers have to change their address or contact details, they can edit them from here.
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Help & Support
If you want to raise a query on any particular service, this page is where you can get any help needed with the app and its services.
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Mechanic App
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Account Creation/Login Screen
Mechanics also has a similar login process as that of the customers in the Mvm2go app.
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Mechanic Dashboard
The app has a dashboard with essential tabs like home, chat, booking, and profile. From here, you can select whichever one you want.
- Home Screen
The home screen for the mechanics is also the same. They can check and accept new service requests. They can also turn on/off the service availability option.
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Chat Feature
This box is provided to the mechanics to chat with the customers and give them updates on repairs. If they have any doubts or inform customers about some changes, they can do so here.
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Bookings Tab
This is the most important page for the mechanics. This tab provides a list of all ongoing, completed, and scheduled repairing tasks.
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Mechanic Profile
Vendors also get one such profile page to edit their shop address, services offered, prices, contact details, etc.
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Updates/ Notifications
Any new service scheduled, got a message from a customer? App provides notifications, sends information, updates, and alerts through push notifications.
Mvm2go is a mechanic app that helps customers find the right mechanic for their car repair services. And that skilled mechanics also see the customers in their location.
3. Secure Payment Gateway
The payment gateway must be secure to protect the customer’s data. The customer usually wants to pay online, via credit card or PayPal.The app needs to be able to take payment in several methods for the convenience of each customer. A good mechanic shop app will have security in two ways: data encryption and customer validation for their data.
4. Advanced search filter feature
Advanced search filters enable you to sort results based on criteria such as the type of service, location, distance from your pick-up point, price range, etc.
In addition to that, you can also choose whether you want to be notified when a search result becomes available or not.
5. Price Estimate
It is crucial to get a price estimate before booking a ride with us. Mvm2Go app provides you with fair and competitive pricing for all the services.
6. In-app wallet facility
Every car repair app must have an in-app wallet facility to pay for the service and products without sharing the car details. Apart from the other payment options, the wallet facility gives more payment freedom to all its customers.
7. In-app message option
To send a message to your mechanic, click on the chat bubble. This will reveal the option to compose your message.
Won’t the above option make this simple task of contacting your mechanic easier? Yes, it will! That is why in-app messaging is not just for convenience but will also record your conversation to keep the process transparent and safe.
8. Invoice and billing option
The invoice and billing option is an essential feature of the car repair app. It automatically records all the services your business has carried out, together with their costs. This will help you keep track of all expenses incurred with each repair done.
Mvm2Go app has got these features?
Yes, Mvm2Go is a car repair app that fixes all your vehicle problems! A quick look at some more Mvm2go car repair app features:
1) It has the most dependable and accurate digital diagnostic system.
2) It can find out much more than just what’s wrong with your car.
3) It has an excellent and friendly user interface.
4) You can try the Mvm2go car repair app for free before you buy the paid version.
5) You won’t have to wait for a long time if you choose the Mvm2go car repair app because it’s fast, reliable, and easy to use.
6) You can get all of the information about your vehicle in just one place.
7) It’s available for both iPhone & Android users.
8) Download our app to stay informed about the latest news, updates, tips, new features, etc., related to the Mvm2go car repair app.
PS. There is no harm in trying a new app that makes your car unique!
What’s the final take?
Well, a good car repair app allows you to let your customer know when you will be there for them, when repairs are complete, and when it’s time to pick up the car.
Okay! The garage is coming to your door. What more do you want? A discount?
Well, get 10% off on the first booking!
Instead of delaying your car repair plans due to a shortage of time, let Mvm2Go get it done for you at a very pocket-friendly price.
We are here to help, and you will not regret it! All it takes is to download the app or check our website.
For more details related to our Mvm2go car mechanic app and its services, you can contact us.
FAQs
Can I notify the mechanic about my service requirements through SMS?
Yes, for your convenience, we have provided an in-app messaging box. You can message or even directly call the mechanic to know the details of your vehicle repairing process.
Do we get active customer service even after the repair is completed?
Surely! We offer 24/7 customer care services to all our customers.
How will I know what services you offer?
You have to download the Mvm2go app or go to the Mvm2go website, and you can find all the details there.
